All illustrations come with a watermark/signature. This signature must not be removed (see point 5 on copyright & Usage policy)

I, Micaela (the artist) have the right to reject any commission request that I do not feel comfortable doing.

Payment is in USD currency via PayPal, Payoneer or Bank transfer (via SWIFT code). Other payment methods can be discussed.

Commission payment can be done either 100% upfront or in two installments of 50% each (one before I start working and the other after the sketch has been approved).

Do not send any payment before we discuss all the details of your commission and I accept your request.

After payment I will provide you with a rough sketch to discuss the main details of your piece

You will be able to review the sketching process and request modifications to the pose/composition before I move on to adding color.

Once you approve the sketch you still get updated throughout the process if you chose to pay 100% upfront, although only minor changes are allowed after this point (See point 4 on revisions and changes)

The finished commissioned artwork will be delivered digitally via email within 2-4 weeks after payment has been sent. You will be notified if this changes due to external factors such as artist’s health, availability, increase in complexity due to additional changes (see section below), or delays in response from the client when revisions are needed.

Client will have a chance to make any major changes (as long as these stay within the agreed upon budget) during the sketch/rough draft phase of the process. After I send the sketch and it has been reviewed and approved by the client only small details/adjustments can be made. Major composition / structural changes are no longer allowed.

Clients who choose to pay 100% upfront will receive updates throughout the entire process however once I started coloring they can only request small changes/adjustments.

Clients who choose to pay 50/50 wont get to see the rest of the process after the sketch until the payment has been completely fulfilled.

If the client insists on making major changes later in the process those will be charged separately accordingly. The artist holds the right to decline the request for major changes if they don’t want to do it.

I, Micaela (the artist), will own the rights to any produced drawing unless specified otherwise under a contract. As the copyright holder, i hold the rights to: 
-Post the piece on any of my social media, portfolio or websites at any time.
-Reproduction rights.
-Make any changes/modifications to the piece after it is delivered for personal use or commercial use. This includes re-using the pose, composition and/or color palette. This does not include the character/ character design itself that belongs to the client (unless the client commissioned the artist to design the character as well, which is discussed individually per commission).
- Use it for self promotion.

The client is allowed to use the piece for personal use only. This includes printing the artwork for themselves, claiming the character included as their own if they are not copyrighted by another entity/individual, and post/use the artwork on their social media as long as credit is given and no monetary profit is gained from the image.

The client is NOT allowed to sell, modify, reproduce, or make money/profits from the artwork in question in any way or form. This includes selling it as merchandise, prints, stickers, used on editorial products, NFTs or digital assets, etc. Doing any of the latter will result in a copyright infringement.

I, the artist reserve the full rights to the image and it's use/distribution unless otherwise agreed upon under a specific contract previously negotiated.

If the client later decides to use the piece for non-personal purposes they can request to buy the rights for commercial use under contract and will be charged separately according to the price difference that may vary depending on what the client requests. The artist has a right to refuse to provide non personal / commercial rights to an image that was originally commissioned for personal use).

Client can not request for a refund after i started working on their commission.

If for any reason I, the artist see myself not able to start/finish the commission due to unexpected circumstances I will refund 100% of your payment and the commission will be cancelled.

If you are getting a refund please do not request a paypal chargeback, i will transfer the money back to you myself.

If you request a chargeback even when you were not allowed a refund your commission will be inmediately cancelled. Chargeback will be declined and I'll see myself obligated to send Paypal our conversations as proof that work has been completed and terms and conditions have been broken from your side. Furthermore, you will be blacklisted from commissioning me ever again.

If client breaks any of the terms and conditions they will lose all the aformentioned rights to the artwork they commissioned and I, will retain full right to profit from the artwork created as I see fit.

Making a customer happy with their commission is my top priority, so please if you have a problem regarding the artwork you commissioned please notify me so we can find a solution together (As long as the solution doesnt break any of the Terms and condition points afformentioned here).

As much as I would love for my customers to be 100% happy with the commissioned result, theres always a possibility that such thing might not be the case. However claiming dissatisfaction does not warrant a refund (point 6), as the client has several instances throughout the process to voice any inconveniences they may have with the piece to prevent this (read point 4 on revisions) .